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What is Hot Ross?
Grygorenko and Hartuv will continue the conversation next week with the iGB webinar (How) should AI engage high-value players?
VIP operations have changed drastically over year last ten years. In October 2020, a new code of conduct came into force in the UK following a consultation process between the Gambling Commission and the Betting and Gaming Council.
This required operators to subject players to rigorous checks before signing up new VIPs, including having their betting behaviour being closely monitored.
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An Australian casino player is taking Royal Caribbean to court, arguing that the company banned him from sailing with its services and from playing at its casinos over his ability to count cards. After previously winning a legal battle against Star Casino, Mark Timothy Grant is now moving to confront the cruise line.
Grant argues that he has booked five Royal Caribbean cruises that were valued at a total of AUD 22,000. He booked the cruises with money he won playing at the Royal Caribbean’s ships’ casinos.
However, before he could even board the first cruise, Grant was told that he would not be able to proceed onboard. Grant had his son and partner along with him. The company only then went to inform Grant that he had been placed on a “no sail” list, effectively a ban, because of “breaking the house rules” in the casino.
About Hot Ross
He also showcased a “Tom Cruise Scientology Starter Kit,” featuring a tiny spring-loaded couch so he could reenact the famous Oprah moment.
Throughout the performance, he skewered himself. With the confidence of a headliner who understood his public perception and chose to weaponize it, he held up a Wendy’s sign with a hole cut through the center, poked his face through, and announced: “This is what I look like when I’m trying to get recognized.”
The laughter was not polite or ironic. It was the roar of an audience genuinely doubling over.
